Derringers, with all intent to satisfy ACCC requirements for fairness in selling, and the needs of our customers for a benchmark to industry product retail values as recommended by our suppliers at the time of stocking, uses the RRP (recommended retail price) as an indicative industry tag price ( as seen in most musical goods resellers as the tag price)

                                                 Derringers more often than not sells goods well below this recommended price.

Let it stand as fact that Derringers may not have sold products at the RRP in the past and may not sell them for the RRP in the future and that Derringers will nominate quantities of product specials available, will not unfairly bait advertise or intentionally mislead and will give opportunity for equal or like products to be taken in lieu of a product being out of stock, post payment, and if not completely happy we will cheerfully refund your money.

Derringers represents for your interest and our sale opportunity 1000’s of products online daily and aims to be super competitive on pricing, fair in trading and prompt in service and advice. It is the aim of our stock profile to have most common goods in stock at the time of you purchase or incoming for delivery in the near future with every effort to preserve a long term quality relationship with our clients, both online and over the counter.

Please note that online pricing and specials, due to the efficient format of online selling, may at times be considerably cheaper than for the same products than at the counter where facilities, infrastructure and staff consultation are provided. Should you have purchased over the counter and later found this to be the case we give 14 days from your initial counter purchase receipt to redeem the difference in goods to the value of the online savings.

Delivery times of products may vary and are subject to individual products being in stock at the time of purchase. Charges may apply.

Please Allow 3-14 Days for delivery.

Sale of goods is dependent upon availability of stock. Certain products may not be available where  existing stock is exhausted and suppliers are unable to meet orders from Derringers.

In some cases prices shown on Derringers.com.au apply for web perchase only and a different price may apply for purchases made instore that are accompanied by personalized service by a Derringers team member.

Products listed as ‘limited’ or carrying any other information about the availability and/or condition may not be able to be obtained again.

In these circumstances Derringers will endeavour to provide you with an obligation free suitable alternative. Should an alternative product not provide a satisfactory outcome, Derringers will then refund your purchase immediately in full.

Product specifications are subject to change and are provided at the discretion of the manufacturer. While every attempt has been made to accurately portray the product, some variations may occur.

Because prices, product descriptions and the availlabilty of stock can change frequently Derringers Music does not warrant the completeness or accuracy of information on the website and will not be responsible for any typographical errors or errors in prices, illustrations, pictures or descriptions. Pictures of products are for illustration only and actual product may differ for the picture shown.  Products represented on this site are not always in stock. All item descriptions, images, product logos, availability and pricing are subject to change at any time without notice. It is the responsibility of the customer to ensure that any purchase decisions are based on current information by calling 08 82234422 or emailing webstore@derringers.com.au

Please check details such as colour options with your salesperson before proceeding with final purchase.

International orders are only available on some products please contact Derringers directly to find out availability of this service. Shipping Costs shown do not apply to international orders.

 A product may be returned subject to the following:

1. The product is faulty
2. The product is not the product ordered
3. The product does not perform to the Manufacturer’s specifications

1. Items must be returned within 7 days (freight allowing)
2. The original sales docket or tax invoice must accompany the return
3. Items must be returned in original packaging
4. Returns with opened packaging will only be accepted
   a. if the goods are faulty
   b. If any items that Derringers Music despatch are damaged in transit
5. Items must have no marks or scratches
6. Any costs incurred in returning items to Derringers Music are the responsibility of the purchaser.
7. Returned goods are to be exchanged for other items or a store credit will be issued for purchasing other items.
8. Refunds are at the discretion of the manager and prior approval must be obtained before any product is returned.

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